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Web Dialer

Updated 2026-10-23 · By the SMS Conecta team (SMSConecta Inc.)

Short answer: A web dialer is a phone dialer running entirely inside a web browser, letting you place calls through a headset or microphone with nothing to install. Browsers handle the audio through web standards such as WebRTC. SMS Conecta bundles a web dialer into the dashboard, where you pick any of your numbers to show as caller ID.

Web dialers fit people who switch between computers, can't install software on a work machine, or just call infrequently.

Definition

A web dialer is a dial pad and set of call controls embedded in a web page, backed by a service that bridges the browser's audio into the phone network.

How it works

Once signed in, the page requests microphone permission. Dialling triggers the service to bridge your browser session into the phone network and show the caller ID you picked. Audio quality mostly comes down to your connection and headset.

How it applies to SMS Conecta

  • Built directly into the SMS Conecta dashboard, with nothing to install
  • Pick any of your numbers as caller ID on a per-call basis
  • Calls draw down from the 1,000 outgoing minutes included with each number every month
  • Call logs, the SMS inbox and sending SMS all sit alongside it in the same dashboard

Related terms

  • Softphone
  • Caller ID
  • SIP

Frequently asked questions

Do SIP settings matter for the web dialer?

No. The web dialer runs off your dashboard login; SIP credentials only matter for external apps.

Which browsers does it support?

A current desktop browser that permits microphone access works; just grant the permission prompt when it appears.

What are my other options for answering calls?

Incoming calls can be forwarded to any phone, or picked up in a SIP app registered with the number's credentials.

Can emergency numbers be dialled?

No, SMS Conecta does not support emergency calling.

Related pages

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