Getting a second phone number for your business

Short answer: The most flexible route is a SIP number: it can ring several people, a desk phone or computer, and forward to any mobile, with no second phone or contract needed. With SMS Conecta, choose a mobile, local or toll-free number where your customers are, sign up with a business email, pay in USDT or USDC and connect your softphone or PBX.

Relying on your personal number for business works, right up until it doesn't. Customers call during dinner, suppliers end up with your private WhatsApp, and handing the line to a colleague becomes impossible. A second number fixes all that, and no longer needs a second phone or a contract. Here are the options, and how to set one up.

Why a separate business number helps

  • Keeping your personal number off invoices, websites and ads entirely.
  • Separating work and personal calls and messages, so you can switch off after hours.
  • Letting a colleague, assistant or support team answer the line.
  • Keeping the number intact when an employee leaves, since it belongs to the business.
  • Showing a local number in a market where customers want to feel at home.
  • Offering a toll-free line for customer support where that is expected.
  • Appearing more established on your website, business listings and invoices.

Your main options

OptionHow it works
A second SIM or dual-SIM phoneis the most familiar route. You get a standard mobile number from a local operator. It usually requires being in the country, and the number stays tied to one handset, so sharing it with a team is awkward.
A business-line appgives you a second number inside an app on your existing phone. Quick to set up, but features, countries and number types depend on the provider, and some only cover a handful of markets.
A SIP numberconnects to softphones and phone systems (PBX). It is the most flexible option: the same number can ring several people, route to a desk phone or computer, and forward to any mobile. SMS Conecta numbers ship with SIP credentials, a browser dialer, forwarding and a dashboard for SMS, so you can mix and match these methods.

Local, mobile or toll-free?

A local (geographic) number carries an area or city code and signals presence in that region. It suits shops, service businesses and companies building trust in a new market.

A mobile number is the practical choice if SMS matters, including verification codes for business accounts. A toll-free number costs callers in that country nothing and is common for support lines. Availability of each type varies by country, so check what is on offer for the market you need.

Team access and handling calls

Decide who should be answering before you buy. A solo founder might simply forward calls to their mobile and read SMS in the dashboard. A small team can feed the SIP credentials into a shared PBX such as 3CX, Asterisk or FreePBX, or into softphones like Zoiper, Linphone, MicroSIP or Bria.

Forwarding lets calls to your business number ring any phone, so staff can answer without exposing their own numbers. Incoming SMS stay in one dashboard, which makes handing over conversations and keeping records much easier.

Setting up a second number with SMS Conecta

  1. Pick the country where your customers are, then choose mobile, local or toll-free from live inventory.
  2. Sign up with a business email address; you don't need to live in the country.
  3. Top up your wallet with USDT or USDC on Tron, BNB Smart Chain, Polygon, Base or Solana and buy the number. Activation usually takes minutes.
  4. Add the SIP credentials to your softphone or PBX, or just use the browser dialer.
  5. Set up call forwarding to whichever phones should ring.
  6. Publish the number on your website, invoices and profiles, and leave auto-renewal on.

Pricing and what's included

Every SMS Conecta plan includes unlimited incoming SMS and calls, 500 outgoing SMS and 1,000 outgoing calling minutes per month, SIP credentials, call forwarding, the browser dialer and the online dashboard. Plans start from $1.80 per month, billed yearly ($21.60 per year), for any number type in any country.

If the number doesn't suit you, say an app won't accept it, replace it with a fresh one free within 7 days. And if it turns out not to fit your needs and has seen no calls or SMS, you can claim a full refund within 7 days of purchase.

Good practice for business lines

  • Use the number for genuine customer contact, not bulk or unsolicited messaging.
  • Record a clear greeting or set business hours in your phone system if it supports them.
  • Keep the number renewed; a lapsed business number is hard to replace once it's on printed materials.
  • Use a mobile number when registering business accounts verified by SMS; should a service reject it, the 7-day replacement guarantee has you covered.

Included on every plan

  • Unlimited incoming SMS
  • Unlimited incoming calls
  • 500 outgoing SMS per month
  • 1,000 outgoing minutes per month
  • SIP credentials, call forwarding and web dialer
  • Keep your number as long as you want
  • Works with WhatsApp, Facebook, Google, Telegram and thousands more
  • 7-day replacement guarantee — free new number if it doesn't work for you
  • 7-day money-back guarantee if the number is unused

Numbers start at $1.80 per month, billed yearly ($21.60 per year). Settle up with USDT or USDC.

Frequently asked questions

Can I have two numbers on one phone?

Yes. Beyond dual SIM, you can keep your SIM for personal use and run your business number through a SIP app on the same phone, or forward business calls to it.

Do I need a separate phone for a business number?

No. An SMS Conecta number works through a SIP app, the browser dialer or call forwarding, so your existing phone or computer is enough.

Should I pick a local or toll-free number?

A local number signals presence in a city or region. A toll-free number costs callers nothing in that country and is common for support. Go mobile if SMS matters.

Can several employees answer the same number?

Yes. Connect the SIP credentials to a PBX such as 3CX or FreePBX, or forward calls to the phones that should ring. Incoming SMS show up in one dashboard.

Can I get a business number in another country?

Yes. SMS Conecta offers numbers in 181 countries, and there's no need to live there or keep an office there.

How much does a second business number cost?

Plans start from $1.80 per month, billed yearly ($21.60 per year), including unlimited incoming SMS and calls, 500 outgoing SMS and 1,000 outgoing minutes per month.

What happens if the number doesn't suit my business?

If it doesn't work out, replace it with a fresh number free within 7 days. If it has seen no calls or SMS, you can instead claim a full refund within 7 days of purchase.

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