Phone numbers for remote and distributed teams

Updated 2026-09-30 · By the SMS Conecta team (SMSConecta Inc.)

Short answer: Remote teams can give each person or function a genuine SMS Conecta number and answer it from anywhere with internet. Numbers across 181 countries connect to softphones, a shared PBX or the browser web dialer, so a team spread across time zones can show customers local numbers without any office phone hardware.

Once the team is working from ten different cities, a single office phone stops making sense. The goal becomes a set of numbers anyone can answer from a laptop, with clear ownership and access control.

How remote teams typically organize their numbers

Model	How it works	Best for
Number per person	Each teammate has a number in their softphone	Sales and account managers
Number per function	Sales, support and billing each get a line	Small companies with shared roles
Number per market	A local number in each customer country	Teams selling internationally
Central PBX	All numbers register on 3CX or FreePBX and route to extensions	Teams that need queues and ring groups
Forward-only	Numbers forward to teammates' mobiles	Very small teams, no software

Answering from anywhere

Every number arrives with SIP credentials, so it registers on any SIP-compliant app. A teammate in Lisbon can run MicroSIP on Windows, a colleague in Manila can use Linphone, and someone on the move can simply open the web dialer in any browser without installing anything.

For teams that need calls ringing several people at once, register the numbers on a hosted PBX such as 3CX, FreePBX or FusionPBX and route each one into a ring group or queue. The PBX takes care of extensions, business-hours rules and any IVR; SMS Conecta just supplies the numbers feeding into it.

Covering time zones

A distributed team can turn geography into coverage. Point numbers in several countries at a single PBX queue, and whoever is online at the time picks up. Outside hours, forwarding sends the call on to an on-call phone.

Outbound calls draw on each number's 1,000 included minutes per month. When a teammate calls a customer in Canada, choosing the Canadian number as caller ID keeps the call looking local.

Access control and security

When someone leaves, reassign their number to a successor and change where it registers, so customers keep reaching the company without noticing a thing.

Two-factor authentication on the account that holds the numbers.
A sign-in audit log, handy when several admins share access.
Per-number SIP credentials, so a single leaked password only affects one line.
SIP over TLS on port 5061 for signalling, wherever your softphone or PBX supports it.
Call logs and the SMS inbox in one place, so codes never sit stranded on one person's phone.

Rolling numbers out to the team

Decide on a model: per person, per function or per market.
Order the numbers and fund the wallet with USDT or USDC.
Send each teammate their SIP settings through a secure channel, or load all the numbers into your PBX.
Have everyone place a test call in and out.
Document which number belongs to whom and keep the wallet funded for auto-renewal.

Cost for a growing team

Each number costs $1.80 per month, billed yearly ($21.60 per year), with unlimited incoming calls and SMS, 1,000 outgoing minutes and 500 outgoing SMS per month. Since the price stays flat across countries and number types, budgeting for a new teammate or market is straightforward.

Emergency calling is not supported, so remote staff should still keep a regular phone on hand for emergencies.

Example: a twelve-person team spread across four countries

Picture a software company with staff in Canada, the UK, Germany and the Philippines. It orders a local number in each of its three customer markets plus one shared support line. All four register on a hosted 3CX instance. The support line rings a queue of whoever is on shift, while each market number reaches the account manager for that region.

Salespeople travelling to a trade fair use the web dialer on a laptop, so their calls still show the familiar market number. When an account manager leaves, the admin points that number at the new hire's extension within a few minutes, and customers notice nothing at all.

Top countries for Remote teams

Numbers in stock as of 2026-10-28. Every number costs $1.80/month, billed yearly.

Country	Number types in stock	Price
United States (+1)	Mobile 12 · Local 21 · Toll-free 5	$1.80/mo billed yearly
Canada (+1)	Mobile 12 · Local 19 · Toll-free 2	$1.80/mo billed yearly
United Kingdom (+44)	Mobile 14 · Local 22 · Toll-free 4	$1.80/mo billed yearly
Germany (+49)	Mobile 22 · Local 13 · Toll-free 5	$1.80/mo billed yearly
Philippines (+63)	Mobile 19 · Local 20	$1.80/mo billed yearly
Singapore (+65)	Mobile 7 · Local 21 · Toll-free 6	$1.80/mo billed yearly

Included on every plan

Unlimited incoming SMS
Unlimited incoming calls
500 outgoing SMS per month
1,000 outgoing minutes per month
SIP credentials, call forwarding and web dialer
Keep your number as long as you want
Works with WhatsApp, Facebook, Google, Telegram and thousands more
7-day replacement guarantee — free new number if it doesn't work for you
7-day money-back guarantee if the number is unused

Numbers start at $1.80 per month, billed yearly ($21.60 per year). Settle up with USDT or USDC.

Remote teams numbers — FAQ

Can teammates in different countries share one number?

Yes, through a PBX such as 3CX or FreePBX that rings several extensions.

Do teammates need to install anything?

No. The browser web dialer works with no installation at all. Softphones are optional.

Can we give each teammate a number in a different country?

Yes. Numbers are available in 181 countries, all priced the same.

How do we secure access for several admins?

Use two-factor authentication and check the sign-in audit log in the dashboard.

Do you provide the PBX?

No. SMS Conecta supplies numbers and SIP credentials. You connect them to whichever PBX or softphones your team chooses.

What happens to a number when a teammate leaves?

The number stays on the company account. Reassign it by changing where it registers or forwards, and customers keep calling the same number.

Can remote staff send texts from the team number?

Yes. Each number includes 500 outgoing SMS per month, sent from the dashboard, and incoming SMS stays unlimited.